www.tricitiesbusinessnews.com/articles/2853

Survey: Tri-Citians expect to return to flying soon
August 18, 2020
Nearly half of Tri-Citians either continued to travel by air during the pandemic or expect to return to flying within three months, according to a passenger survey conducted for the Port of Pasco, which owns and operates the Tri-Cities Airport.
The survey was conducted online in June and July and drew 468 responses.
- 8% reported they never stopped flying, 40% expected to resume flying in one to three months and 28% expected to resume in four to six months. Only 18% said they wouldn’t fly within six months.
- The survey revealed people feel they’re most at risk of exposure to the virus that causes Covid-19 when they’re on the plane, followed by exposure to other passengers and restrooms.
- The most popular airport services included availability of grab-and-go meals, water-filling stations and rental cars as well as taxies and ride-share pickup areas.
- The overwhelming majority want to see airport workers and employees wear masks, gloves and other personal protective equipment. The survey showed 80% of respondents said they felt “comforted” by the use of protective equipment and 11% said it made them nervous.
Not all results add up to 100% because some respondents didn’t answer all questions.
Survey results are posted at bit.ly/Tri-CityAirTravelSurvey.